You See, Mobile Enablement is Like Living In a Trailer Park...
"Mobile is not a device, it is a digital strategy and supporting enterprise architecture." This has been a favorite statement of mine for a while now when discussing mobile initiatives. As mobile application consumers, generally what you see is the end user application only, and not the underlying components that enable the delivery of the functionality and data to your mobile device. Similar capabilities to desktop app or desktop web experience often seem to lead to the misconception that what you see is the same solution, simply ported to a mobile device, when the truth is that a successful mobile experience encompasses far more. Too often we see tough lessons learned as traditional desktop development teams without mobile development experience are tasked to 'make a mobile app and support omnichannel' and IT teams are told to support these requirements with no new investment in architecture to support mobile channels. Unfortunately, when digitizing services and c